Home > Technical Support > Nothing happens (or the wrong Web browser starts) when I press any Online features.

Note: Family Tree Detective doesn't have a preference for any particular Internet Service Provider. All the program looks for, and works with, is your World Wide Web browser.

To set up your Web browser for use with Family Tree Detective:

2. Click Continue to search your computer for compatible Web browsers.

   Family Tree Detective displays a list of available Web browsers.

3. Highlight your browser, and then click Continue.

   Note: If you're using Microsoft Internet Explorer Version 5.0, select Microsoft Internet Explorer 4.0 (32-bit) from the list of available browsers. Family Tree Detective works with version 5.0, but it mistakenly refers to it as version 4.0 during the setup process.

   Family Tree Detective displays a message confirming that your browser has been successfully configured .

4. Click OK to return to Family Tree Detective.